Over the years, documentation search has often been overlooked — a basic search bar tucked away at the top of a help centre. But as teams grow more distributed and products evolve faster, the way people find answers has completely changed.
In 2025, developers, customers, and employees don’t just want to search — they want instant, intelligent, conversational answers.
That’s why we reimagined ExpertRec Document Search — combining powerful AI, semantic understanding, and modern UI design to help you deliver a truly intelligent documentation experience.
A New Era of Documentation Search
Today’s users expect a search that feels human. ExpertRec’s Document Search brings together semantic search and conversational AI in a single, fluid experience.
Type a query, and our search engine understands context and intent, not just keywords.
Ask a full question, and Ask AI responds conversationally — generating clear, contextual answers with citations from your actual documentation.
This dual-mode design lets every user interact the way they prefer — from fast keyword lookups to in-depth, AI-powered Q&A.
Designed for How People Search Today
Your documentation deserves a search experience as polished as your product.
ExpertRec’s modern, responsive UI is built for every user — whether they’re on desktop, mobile, or inside an embedded widget.
Key interface highlights:
- Clean, mobile-first design that feels native on any device
- Smooth transitions and intuitive navigation that keep users engaged
- AI-powered autocompletion that predicts user intent as they type
- Keyboard shortcuts and power-user tools for developers who want speed
It’s not just functional — it’s genuinely delightful to use.
Search and Chat, Unified
ExpertRec transforms your static documentation into an interactive knowledge assistant.
Users can instantly switch between:
- Traditional search results with ranked snippets and instant filtering
- Conversational AI mode, where Ask AI delivers summarised answers and cites the exact source
And the best part — users can follow up naturally, digging deeper into a topic through an ongoing conversation.
No more context switching. No more support tickets for simple questions.
With ExpertRec, your documentation becomes a living, conversational knowledge base.
Enterprise-Ready Performance and Control
Behind the sleek UI is ExpertRec’s enterprise-grade search engine, optimised for speed, scalability, and control.
Under the hood, you get:
- AI + vector-based semantic search that understands natural language
- Automatic crawling and indexing for both public and private documentation
- Custom ranking and boosting to prioritise key or high-converting content
- 99.999% uptime and millisecond-level response speeds
- No-code setup, with API and SDK access for developers who want more flexibility
Whether you’re managing a startup wiki or an enterprise knowledge portal, ExpertRec ensures that users always find what they’re looking for — instantly.
Why It Matters
If users can’t find what they need, they leave.
Whether it’s developers searching your API docs, customers browsing FAQs, or internal teams exploring a wiki, a powerful search experience directly impacts engagement, satisfaction, and retention.
ExpertRec helps your users stay in the zone — finding information instantly, without breaking focus or filing a support ticket.
Better search means better productivity and faster time-to-value.
Real Results from Real Teams
Organisations using ExpertRec Document Search have seen measurable impact:
- 40% fewer support tickets
- 2× faster onboarding for new users
- Significant increases in documentation engagement and satisfaction
“Setting up ExpertRec’s Document Search was surprisingly easy — just add the script, and you’re live. The AI assistant delivers spot-on answers with citations, and the customisation options are fantastic. It’s like having a documentation concierge built into our site.”
Built to Add Value, Not Complexity
At ExpertRec, our mission is simple: help people find what they need, faster.
Whether you’re running a public documentation site, a developer portal, or an internal knowledge base, ExpertRec turns your content into a living, searchable intelligence hub.
