“Search has always been a challenge for PartsWarehouse given the unusual use case of users searching, deducing the most relevant results for any given search is not an out-of-the-box capability of any Search vendor. Our experience with ExpertRec team has been outstanding. They developed a genuine understanding of our unique need, were responsive throughout the integration process, and have delivered a customized solution.”

“We were looking for a better solution than the default Magento search and found Expertrec. Integration was very low level, almost no technical skills needed. Customer support helped fixing some issues we discovered at testing. Due this we had to fix the issues which takes us a couple of weeks. Our Expertrec trial expired but thanks to great customer support we were able to extend the trial by one more week. We found out that everything works fine now and activated the yoda plan.”

Our site search needed to understand user intent via conversational questions, so we needed a NLP search with some modifications. Expertrec team made the setup process easy. We also liked the pricing and that there were unlimited search queries.