Instant search Beautiful search autocomplete and search results pages . Recent searches, trending searches to help improve conversion rates.
Search Relevance Fine tune search relevance, adjust search weights and add custom rules. Improve conversion rates on autopilot mode.
Filters and facets to help your users find the right product. Pin point product discovery tools to help users find the right product in the least time.
Merchandizing Run better marketing campaigns by promoting the right products for the best performing search queries
Personalized search results Make sure you surface the right product for the right user with our AI based ranking technology.
Super fast Search results at sub-ms server side response times. Wow your customers with lightning fast search results.
Endeca does not provide a machine learning autosuggest out of the box. Your technology team must build every element of autosuggest from scratch. Usually, retailers using Endeca, are unable to provide anything better than a simple autosuggest, which is below their shoppers’ expectations
On sites using Endeca, searching for “shoes” can throw up “shirts” because it utilizes a text pattern match. As user queries get longer and retailer catalogs get more complex, your team could end up spending hours to make your site search return relevant results.
Endeca customers have to define the filters or facets on a search page for every query. If you decide to add the facet “Brand” for the search term “Blenders” then you must do it for all queries including “Blenders”. Even if a customer searches for a “KitchenAid Blender” the “Brand” filter will show up in the results.
For most Endeca customers, spelling mistakes are solved by adding and maintaining a list of synonyms, manually. Unless a shopper or site user complains, your site could be showing zero or irrelevant results for common spelling errors
Endeca lacks analytics that tie to conversion rates and their customers have to rely on tools like Omniture, Coremetrics or Google Analytics. Additionally, the way analytics are set up, you do not have control and visibility over your site search’s actual impact on conversions